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By having each area represented all bases could be covered and input could be received from every aspect. During the Kaizen brainstorming event the full team came together and started listing what they believed to be some of the factors that caused an application to be rejected. Keep in mind that at this point the Lean Six Sigma team were basically there to lead and guide the session, it was the line staff that were encouraged to give their opinions without any accusations or blame. When trying to get to the root causes of a problem a Fishbone Diagram is a great process map to create see chart below.
As you can see, the diagram actually looks like the bones of a fish. These four tips are what the line staff considered as the main contributors to the problem. Once the bones are established you can then begin adding the smaller bones errors that are associated with the main tip.
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What worked best for our team was to break the line staff up into four groups with a Lean Six Sigma team member in each group, each group focused on the issues involving one bone. Once all the contributing factors were listed, we then began to discuss what issues could be attacked immediately and which ones would take more time and research to resolve.
We knew that a succession of small changes could lead to a big change. Next are the Long Term Action Items, these can sometimes require legal action or can be looked at again after some of the other changes have been made and have a ripple effect on the long term item or they might somehow be linked to the quick hit and eventually be changed.
Information on Obtaining a Copy of a Birth Record
Keep in mind that any suggested change should be reviewed by management. They are the ones to give approval and would know if any of the changes would affect policy or service to the customer.
Each team member took one or two issues, along with a Lean Six Sigma team member, and set out to find a solution. Anyone from the line staff that is willing can lead the project, just remember to keep a record of the dates when an action item is completed see chart below. It could be a legal matter or maybe even an administrative policy. Start with the small goals and celebrate them. We looked at the most common errors that were being made by the customer and determined that it was the application itself that was not clear in what was needed.
After speaking with the customer, we found that a few more revisions could be made to make the application more user friendly. With the tools of the Lean Six Sigma methodology in hand, Ms. Neal took the initiative to improve her processes and won. This is Ms. VitalChek makes no representations or warranties as to the accuracy, completeness or timeliness of the information herein and assumes no liability with respect to such information.
Birth Informational Copy. This document is primarily used for genealogy and cannot be used for identification purposes. Birth Authorized Copy.
Los Angeles County Registrar-Recorder/County Clerk's (LARR/CC) | Los Angeles Sentinel | Black News
An authorized, certified birth certificate copy that can typically be used for travel, passport, proof of citizenship, social security, driver's license, school registration, personal identification and other legal purposes. Birth Certificates are available for events that occurred in Los Angeles County from to present.
Records are not available until 90 days after the date of event.
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- Los Angeles County Registrar-Recorder / County Clerk;
Confidential Marriage Authorized Copy. A certified copy of the confidential marriage certificate.
Available Los Angeles County Registrar/Recorder, California (CA) Vital Record Types
This is not a copy of the marriage license. Marriage certificates are available for licenses that were issued in Los Angeles County. Marriage Informational Copy. Public Marriage Authorized Copy.
Our office handles property records, marriage licenses and ceremonies, birth and death certificates, and many other services. We also oversee the Orange County Archives, where materials detailing the history of Orange County can be found. Thank you for visiting our website.
We look forward to serving you. View All News Latest News. The new Clerk-Recorder Department location is located at N. County Directory Assistance The awards honor innovative, effective county government programs that strengthen services for residents.